Privacy Policy

Last updated: October 28, 2026

Innovation Cre8tions LLC operates this website. This Privacy Policy explains how we collect, use, and share personal information when you browse our website, place an order, request a custom design, or contact us.

Information we collect

When you place an order or contact us, we collect the information you provide, such as your name, email address, telephone number, billing and shipping addresses, order details, and messages.

For personalized products, this may also include names, personalization instructions, photographs, logos, artwork, and other materials you submit through our website or email.

Payments are processed through our payment provider, Stripe. Payment information you submit is handled according to the provider’s privacy practices. We receive information needed to confirm payments and manage orders.

Our website and hosting services may collect technical information, such as IP addresses, browser and device information, pages visited, and cookies used to support website functions. Information collected depends on the services and settings enabled on the website.

How we use your information

We use personal information to:

• Respond to questions and custom-design requests.
• Prepare designs and produce personalized products.
• Process payments and fulfill orders.
• Arrange shipping and provide order updates.
• Handle customer service, cancellations, refunds, and disputes.
• Operate and protect our website and help prevent fraud.
• Maintain business records and meet applicable legal obligations.

If you subscribe to marketing emails, we may also use your email address to send product news and offers. You can unsubscribe using the instructions in those messages or contact us directly.

How we share information

We share information as needed with service providers that help us operate our business. These include Hostinger for website and store services, Stripe for payment processing, and Shippo and shipping carriers for delivery.

For example, shipping providers receive the recipient’s name, delivery address, and other information needed to deliver an order. Our email services process messages and attachments you send us.

We may also disclose information when required by law or when reasonably necessary to investigate fraud, respond to legal requests, or protect our business, customers, or others.

Custom artwork and photographs

We process the artwork, photographs, names, and instructions you submit to communicate with you and complete your requested products. Please submit only materials you are authorized to provide and avoid including personal information that is unnecessary for your order.

Cookies and your choices

Cookies may support functions such as the shopping bag and checkout. You can manage cookies through your browser settings and any cookie controls available on our website. Disabling certain cookies may affect website functions.

Information retention

We retain personal information as needed to fulfill orders, provide customer support, maintain necessary business and tax records, resolve disputes, and meet legal obligations. Retention periods depend on the information and its purpose.

Your choices and privacy requests

You may contact us to ask about your personal information or request access, correction, or deletion. Depending on where you live and the laws that apply, you may have additional privacy rights.

We may need to verify your identity before completing a request. Some information may need to be retained for legal obligations or other permitted purposes.

Information security

We use reasonable safeguards intended to protect personal information. However, no website, storage system, or internet transmission can be guaranteed completely secure.

Other websites

Our website may link to other websites or services. Their privacy practices are governed by their own policies. Please review those policies when using their services.

Changes to this policy

We may update this policy to reflect changes in our practices or applicable requirements. Updates will appear on this page with a revised date.

Contact us

For privacy questions or requests, contact:

Innovation Cre8tions LLC
support@innovationcre8tions.com